At Bahia Couture Ladies Fashion, we respect the privacy of our customers and are committed to protecting the personal information collected through our website.
This Privacy Policy explains how we collect, use, and protect customer information.
1. Information We Collect
We may collect information necessary to process orders and provide our services, including:
Name.
Phone number.
Email address.
Delivery address.
Order details.
Billing information.
Information provided by the customer when contacting customer service.
2. How We Use Information
We use customer information for the following purposes:
Processing and fulfilling orders.
Delivering products.
Communicating with customers regarding their orders.
Processing return and exchange requests.
Providing customer service.
Improving the website and shopping experience.
Sending marketing offers and updates where consent has been obtained or where there is another appropriate legal basis.
Complying with applicable legal and regulatory requirements.
3. Payment Information
Electronic payment transactions are processed through authorized payment service providers available on the website.
We do not ask customers to send their full bank card details by email or through social media.
4. Sharing Information
Necessary information may be shared with service providers who assist us in providing our services, such as:
hipping and delivery companies.
Payment service providers.
Technical service and hosting providers.
Marketing service providers where permitted.
Bahia Couture Ladies Fashion does not sell customers' personal information.
5. Data Protection
We take appropriate measures to protect personal information against unauthorized access, loss, or unlawful use.
Personal information is processed in accordance with the applicable laws and regulations of the United Arab Emirates, including relevant legislation concerning the protection of personal data.
6. Cookies
Our website may use cookies to improve website performance, remember user preferences, analyze website usage, and enhance the shopping experience.
Customers can manage or disable cookies through their browser settings.
7. Marketing Communications
Customers may unsubscribe from marketing communications at any time by using the available unsubscribe option or by contacting us.
8. Customer Rights
Subject to applicable laws, customers may have the right to request access to their personal information, request corrections, or exercise other rights relating to the processing of their personal data, in accordance with the circumstances and procedures prescribed by law.
For inquiries regarding personal data:
Email:Info@bahiacouture.ae
Terms & Conditions
Welcome to Bahia Couture Ladies Fashion.
By using our website or making a purchase through it, you agree to the Terms & Conditions outlined below.
1. Store Information
Store Name: Bahia Couture Ladies Fashion
اسم الشركة/المنشأة: بهية كوتور للأزياء النسائية
Trade License No.: CN-4173272
Emirate: Abu Dhabi
البريد الإلكتروني: Info@bahiacouture.ae
Contact Number: 0555800606
2. Use of the Website
The website is intended for lawful shopping purposes only.
It is prohibited to use the website in any unlawful manner or in any way that may harm the store, website, customers, or any other party.
3. Products
We strive to display our products, images, and descriptions as accurately as possible.
The color of a product may vary slightly from the images displayed due to lighting conditions or the settings of the customer's device screen.
Product measurements and specific details are provided on the relevant product page whenever available.
4. Prices
All prices displayed on the website are in United Arab Emirates Dirhams (AED) unless otherwise stated.
Value Added Tax (VAT), where applicable, will be displayed in accordance with the applicable requirements.
The store reserves the right to modify prices and promotional offers at any time. The price applicable to an order is the price displayed to the customer at the time of completing the purchase.
5. Orders & Payment
By completing an order, the customer confirms that all information provided is accurate and complete.
An order is accepted after successful payment and confirmation by the store.
Various electronic payment methods may be available, including bank cards and installment payment services such as Tamara and Tabby, depending on the options available at the time of purchase.
Payment transactions are subject to the terms and conditions of the payment service provider used.
6. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we will contact the customer to provide an appropriate solution, which may include a refund where necessary.
7. Shipping & Delivery
The Shipping & Delivery Policy published on the website applies to all orders.
Current delivery fees:
Within the United Arab Emirates: AED 35.
GCC countries: AED 120.
Delivery times may vary depending on the country, city, shipping company, and operational circumstances.
8. Returns & Exchanges
All returns and exchanges are subject to the Return & Exchange Policy published on the website.
The period for submitting a return or exchange request is 24 hours from the time the order is received, subject to the consumer rights provided by applicable law in cases where such rights apply.
9. Intellectual Property
All images, designs, logos, names, text, and content available on the website are owned by Bahia Couture Ladies Fashion or are used under appropriate rights or licenses.
No such materials may be copied, reused, reproduced, or published without prior authorization.
10. Accounts
If a customer creates an account on the website, the customer is responsible for maintaining the confidentiality of their login credentials.
11. Privacy
Personal information is handled in accordance with the Privacy Policy published on the website and the applicable laws of the United Arab Emirates.
12. Amendments to the Terms
Bahia Couture Ladies Fashion reserves the right to update these Terms & Conditions when necessary.
The updated version will be published on the website.
13. Governing Law
These Terms & Conditions are governed by the laws and regulations applicable in the United Arab Emirates, subject to the consumer rights provided by law.
14. Contact Us
For inquiries and complaints:
WhatsApp: 0555800606
Email: Info@bahiacouture.ae
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable laws and regulations.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
Last Updated: 10/09/2026
Bahia Couture Ladies Fashion
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